Privacy Policy - RRMS

WCL Management Services t/as Rail LinQ provides the Rail LinQ Driver application to support the use of the Rail LinQ Portal for the rail management support services. This application is designed to provide accurate real-time information, pro-active route management, travel time estimates, and assist with improved customer experience for both drivers and operators. The purpose of the Rail LinQ app is to:

  • Notify relevant users via SMS of available work

  • Allocate vehicles and routes

  • Allow GPS monitoring within the Rail LinQ system

  • Send a one-time SMS code to access unplanned run information

  • Use in-built GPS tracking and location services to support drivers and operators including visual and audio turn by turn navigation features and a ‘navigate to station’ feature to support deployed vehicles getting to the required station to begin the service for customers

  • Minimise the need for the driver interaction
     

This SERVICE is provided by WCL Management Services at no cost and is intended for use as designed. This page is used to inform interested parties regarding our policies with the collection, use, and disclosure of Personal Information associated with the use of our Service. Downloading of the App confirms agreement to the collection and use of information in relation to this policy. The Information collected is GPS tracking software embedded in the operating system within the device and location services function used for providing and improving the Service. When you log out of the Rail LinQ app the GPS tracking software link to the API is severed.


Information Collection and Use

While using our Service, we require access to GPS tracking software and location services embedded in the operating system within the device. The App does not collect any other personal information that may be stored on your personal device. Link to the privacy policy of third-party service providers used by the app

  • Google Play Services

  • Firebase Analytics

  • Fabric

  • Crashlytics

Log Data

In the event of an error occurring with the app, data will be collected (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies”. However, there may be some third-party code and libraries that use “cookies” to collect information and improve their services on the device using similar technologies. An example of these services include fitness applications that you may subscribe to that use GPS tracking technology to measure fitness performance via a smartphone device You have the option to either accept or refuse these cookies, however depending on your device, operating system, and apps, non-acceptance of these cookies may impact on the full operation of this app.

Service Providers

External app development organisations may assist us to:

  • Facilitate our Service;

  • Provide the Service on our behalf;

  • Perform Service-related services;

  • or Assist in analyzing how our Service is used

Information provided to these external organisations is limited to Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics. They are obligated under our agreement not to disclose any information to other parties.

Security

We maintain up-to-date security platforms in maintaining the privacy of your information. Every endeavor is made to protect our software systems from cyber-attacks securing your data within our servers. We periodically undertake security testing verifying the protection of our systems against new cyber viruses.

Links to Other Sites

This service may contain links to other sites such as the SMS link to accept Rail LinQ services that is sent to you. If you click on this third-party link, you will be directed to that site. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.